J.C. Penney CEO on Ellen DeGeneres controversy

(CBS News) J.C. Penney is trying to rebuild its customer base with help from a new spokeswoman, Ellen DeGeneres. But a group called One Million Moms is accusing the company of "jumping on the pro-gay bandwagon." DeGeneres responded to the group on her TV show Wednesday, saying, "I'm happy about (being the spokesperson) J.C. Penney is happy about it. But there's this group called One Million Moms that is not happy about it. And normally I try not to pay attention to my haters, but this time I'd like to talk about it because my haters are my motivators. This...

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JC Penney Offends Traditional Families Again (By Using Ellen DeGeneres as spokesperson)

Recently JC Penney announced that comedian Ellen Degeneres will be the company's new spokesperson. Funny that JC Penney thinks hiring an open homosexual spokesperson will help their business when most of their customers are traditional families. More sales will be lost than gained unless they replace their spokesperson quickly. Unless JC Penney decides to be neutral in the culture war then their brand transformation will be unsuccessful. Their marketing strategy is to help families shop and receive a good value for their money. Degeneres is not a true representation of the type of families that shop at their store. The...

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Death of the Walmart greeter: Shop scraps door staff after 30 years

Supermarket chain Walmart is to dispense with the outdoor 'people greeters' who have traditionally welcomed customers outside its stores. The retailer got rid of its night-shift greeters four months ago, and now intends to move day-shift staff inside its shops. Known for welcoming shoppers with 'a cart and a smile,' the greeters have been a feature of the chain's customer service since 1980, when the store's founder decided that 'aggressive hospitality' would help set it apart from competitors. While many staff have expressed fears that their jobs will soon be scrapped, Walmart spokesman David Tovar said, 'they're not going anywhere'....

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Closing: 5 Macy's And 4 Bloomingdale's Stores

CINCINNATI (AP) — Macy's Inc. says it will close five Macy's and four Bloomingdale's stores that are underperforming. Clearance sales will begin at the stores Sunday and run for 10 weeks. More than 830 workers will be affected by the closings — 375 at Macy's stores and 463 at Bloomingdale's. But many may have the option of taking jobs at new stores the company plans to open. The closing Macy's stores are in Topeka, Kan.; Laurel, Md.; Parma, Ohio; Antioch, Tenn.; and Texas City, Texas. The Bloomingdale's closures are in Atlanta; Oak Brook, Ill.; North Bethesda, Md.; and in the...

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Virginia Beach 7-11 clerk shoots would-be robber(VA)

Twice in the past week, victims have defended themselves during attempted crimes with gunfire. In the latest incident, a masked man walked into an Oceanfront 7-Eleven early Tuesday morning, flashed a gun and demanded money, according to a police news release. The clerk, who was working with his son, responded by walking to the register and pulling out his own gun. When the would-be robber made an aggressive gesture, the clerk fired, striking the man, who fled from the store at 3908 Atlantic Ave., according to the release. About a half-hour later, around 1:30 a.m., a man suffering from a...

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Why Best Buy is Going out of Business...Gradually

Electronics retailer Best Buy is headed for the exits. I can’t say when exactly, but my guess is that it’s only a matter of time, maybe a few more years. Consider a few key metrics. Despite the disappearance of competitors including Circuit City, the company is losing market share. Its last earnings announcement disappointed investors. In 2011, the company’s stock has lost 40% of its value. It’s forward P/E is a mere 6.23 (industry average is 10.20). Its market cap down to less than $9 billion. Its average analyst rating, according to The Street.com, is a B-. Those are just...

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Sears to close 100 to 120 Kmart, Sears stores

Sears Holdings Corp. said Tuesday it will close 100 to 120 of its full-line Sears and Kmart stores as it struggles to attract shoppers. Sales for the fourth quarter are off a disappointing 5.2 percent compared with last year. “Given our performance and the difficult economic environment, especially for big-ticket items, we intend to implement a series of actions to reduce on-going expenses, adjust our asset base, and accelerate the transformation of our business model. These actions will better enable us to focus our investments on serving our customers and members through integrated retail – at the store, online and...

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